Villa Park & Lombard
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Service Rate: $17/30 minute visit *

Mid-Day Dog Walking

• Visits are scheduled between the hours of 10:30 a.m. and 2:30 p.m. Monday-Friday.  
• Fresh water and treats, if allowed, will be given.
• We will do our best to ensure consistency with your sitter.  There may be times when a different sitter will visit your pet and we ensure you will receive a minimum of 24 hours notice.  
• The sitter will record the visit on the Client Portal which will email or text you (your choice)

CANCELLATIONS/SCHEDULE CHANGES:  All cancellations/changes for vacation care, multiple visits over an extended period of time, can be made up until 48 hours prior to service beginning for no charge/refund. Any changes or cancellations made within 48 hours may result in 50% of the service fee. ​​

Vacation Dog Care**

• These services may be customized to fit your dog's needs.  
• Our standard care is 3 visits/day: 6:30-8:30 a.m., 2-00-4:00 p.m., 9:00-10:30 p.m.  
• Your dog will be leash walked at least 2 times per day.  Food and treats will be dispensed per your directions.  Fresh water is given every visit.  
• The sitter will record the visit on the Client Portal which will email or text you (your choice)
• ​We try to reschedule the same sitter for future reservations so you pet feels at ease.

Vacation Cat/Small Caged Animal Care**

• These service may be customized to fit your cat's/pet's needs.  
• Our standard care is one visit a day.  
• We scoop litter boxes, provide fresh water, and dispense treats and food per your instructions.  
• We will play and socialize as well as do light grooming for those cats that are social.  
• We make sure we check on all non-social cats by at least observing them but we do not require them to come out from their place of safety and comfort.  
• Usually your reservation will be handled by one sitter for the entire assignment.  
• We try to reschedule the same sitter for future reservations so your pet feels at ease.
• The sitter will record the visit on the Client Portal which will email or text you (your choice)

All vacation services include:  mail/newspaper pick up, light/blind rotation, indoor plant watering, house check and the use of our Client Portal.  Please be aware that we can not do "shared care" situations with persons that do not reside permanently in the household.  Our liability insurance would not cover us in these situations.  If you have questions, please feel free to contact us.

Pet Taxi Services

• ​We can help get your pet to where he/she needs to go with our Pet Taxi Service. 
• $15 one way within service area.  
• Payments to vet, groomer, etc. must be prearranged.
• $3/mile outside of service area
• For your pet's safety, we use doggie seatbelts.

Puppy Care & Potty Breaks
For dogs up to 1 year

• 15 minute ($12) or 40 minute ($20) visits for your pup
• These drop in visits can be added to our legacy 30 min visits to allow your pup extra time during the first year
• Puppy will have a potty break, water and treats dispensed per client instructions
• Socialization and playtime will fill up the remaining time with your pup after potty break.
• Sitter will record an update on your pup that can be texted or emailed through your personal portal
• You will be assigned a main sitter, this sitter will provide care for your pup while you are away

* For 1 dog and for cats, 2 litter boxes.  For 2 dogs rate is $19 / visit.  Each additional litter box above two is $2 extra / visit.  ​​For all services there is a holiday surcharge fee of $10 per day on the following days:  New Years Eve, New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
**Continuation of Vacation Services Policy:  The Pet Lady, Ltd. never discontinues vacation services until we receive a call or message from the pet owners that they have returned and are now in charge of the pet.  A reminder to call/email will be left in your sitters final update and messages via the Client Portal may be made 24 hours/day.  If a return message (email or voice) is not received we proceed with scheduled visits and charge accordingly.

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